📦 Packaging & Shipping
To guarantee the utmost safety of your precious goods, we provide packaging services that are not only professional but also environmentally friendly, convenient, and incredibly efficient, ensuring peace of mind from start to finish.
❓ FAQ
Q1: Can you customize the size and color of the products?
Absolutely! We offer full customization options for size, color, and materials. Simply share your design blueprints or detailed requirements with us, and our skilled team will craft the products to match your vision perfectly.
Q2: What is the production lead time?
Our standard production timeframe is 30–45 days. The entire journey from production to final delivery typically spans 3–4 months, contingent upon the order quantity and chosen shipping method.
Q3: What is your minimum order quantity? Can I mix different items in one order?
Our minimum order quantity is usually 1 set, providing great flexibility. You can mix various items and models in a single order. Please reach out to us to confirm the specifics.
Q4: What payment methods do you accept?
We accommodate several payment methods, including T/T (bank transfer), credit cards, and PayPal. For samples or smaller orders, PayPal is recommended for its convenience and ease of use.
Q5: How do you arrange shipping? Do you offer door-to-door service?
We offer flexible shipping options under FOB, CIF, and DDP terms. Whether you prefer sea freight, air freight, or a comprehensive door-to-door delivery service, we can arrange it all based on your location and preferences.
Q6: What after-sales service do you provide?
Our after-sales support includes detailed installation guidance, video support, and professional one-on-one assistance. Should any issues arise post-delivery, do not hesitate to contact us for a swift response.
ELDI Home
